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Program Coordinator

Job Title: Program Coordinator: Reporting to Manager, Underwriting & Customer Service
(Permanent Full-time)

The Lawyers’ Professional Indemnity company is a Toronto-based, professional liability (“E&O”) insurer with a mandate to provide quality insurance services to our insured lawyers. As part of achieving our mandate, we are currently recruiting for a Program Coordinator.

The role of the Program Coordinator is to provide written and verbal information on the insurance program to the members of the legal profession. The information the Program Coordinator provides includes: information concerning insurance coverages for the lawyer, account information on premiums, and information on additional programs such as risk management. The successful candidate will be proficient in English (French is an asset) and will receive intensive training about the program and the Company before answering any calls from the public. There is excellent growth potential in this role to learn more and take greater responsibility for insurance program administration.

Job Location: Toronto

The ideal candidate should:

  • Have experience providing customer service, preferably in a call centre environment;
  • Have strong written and verbal communication skills, including a customer-focused phone manner;
  • Have experience in Microsoft Word and Excel;
  • Have experience working in a team environment;
  • Have experience working under deadlines and with competing priorities;
  • Have a proactive approach to work;
  • Have written and oral proficiency in French (an asset, but not required);
  • Have a Community College certificate or University degree, preferred;
  • Have law, underwriting, or insurance related experience, preferred.

It is preferred that the candidate:

Send a resume today in confidence to:
Lawyers’ Professional Indemnity Company
Attention: Human Resources Department250 Yonge Street, Suite 3101
Toronto, ON
M5B 2L7
E-mail: [email protected]
Fax: (416) 598-5807
Deadline for Application: April 25, 2019

LAWPRO is committed to providing employment in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Please be advised that accommodation is available in our recruitment processes to all applicants with disabilities, upon request.


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